BeyondTrust Remote Support
Secure remote access for any device, anywhere.
Overview
BeyondTrust Remote Support (formerly Bomgar) is a market leader in secure remote access for enterprises. It is designed to meet the stringent security and compliance needs of large organizations, particularly in sectors like finance, healthcare, and government. It offers extensive auditing, session forensics, and granular access controls. Deployment options include cloud, physical appliance, and virtual appliance.
✨ Key Features
- Secure Remote Access for Desktops and Mobile
- Session Forensics and Audit Trails
- Credential Injection
- Role-Based Access Control
- Integrations with ITSM and SIEM
- On-Premises and Cloud Deployment
🎯 Key Differentiators
- Unmatched security and auditing features
- Flexible deployment models (appliance, virtual, cloud)
- Granular access control and credential management
Unique Value: Provides the most secure and auditable remote support solution on the market, enabling organizations to meet strict compliance requirements.
🎯 Use Cases (4)
✅ Best For
- Providing audited, compliant remote support in a large financial institution.
- Allowing third-party vendors to access specific systems under strict supervision.
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Small businesses or individuals needing a simple, low-cost remote access tool.
🏆 Alternatives
Offers far more advanced security controls, such as credential injection and detailed session forensics, than standard remote access tools.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (Enterprise tier)
🔒 Compliance & Security
💰 Pricing
✓ 7-day free trial
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