Brevo
The all-in-one platform to build customer relationships
Overview
Brevo (formerly Sendinblue) is a comprehensive customer relationship platform that offers a suite of tools for marketing, sales, and customer support. It allows businesses to engage with their customers across multiple channels, including email, SMS, chat, and WhatsApp. Brevo's platform is designed to be intuitive and scalable, catering to businesses of all sizes.
✨ Key Features
- Email and SMS marketing
- Marketing automation
- CRM
- Live chat and chatbots
- Transactional emails
- Landing pages and signup forms
🎯 Key Differentiators
- All-in-one platform for marketing, sales, and support
- Competitive pricing with a generous free plan
- Multichannel capabilities (email, SMS, chat, WhatsApp)
Unique Value: Brevo provides an integrated suite of tools that allows businesses to manage all their customer interactions from a single platform, at an affordable price point.
🎯 Use Cases (5)
✅ Best For
- Sending automated email and SMS campaigns
- Managing customer interactions in a unified CRM
- Providing real-time customer support through live chat
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Businesses needing highly advanced, enterprise-only features
- Users looking for a simple, standalone email writer
🏆 Alternatives
Compared to platforms that specialize in a single channel, Brevo offers a more holistic, multichannel approach to customer engagement, providing better value and a more unified customer view.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Live Chat
- ✓ Phone Support
- ✓ Dedicated Support (BrevoPlus tier)
🔒 Compliance & Security
💰 Pricing
Free tier: Up to 300 emails per day and unlimited contacts.
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