Dealer-FX
Redefining the automotive service experience.
Overview
Dealer-FX is a leading provider of innovative, integrated service lane software solutions designed to enhance dealership operations and customer retention. Their ONE Platform streamlines workflows and empowers staff, ensuring a seamless service experience from start to finish. By integrating advanced data and using mobile technology, Dealer-FX streamlines processes and communication for automotive service departments while delivering convenience, transparency and trust to consumers.
✨ Key Features
- Appointment Scheduling
- Mobile Check-In
- Digital MPI & Video MPI
- Customer Communication (Email & Text)
- Online Payments
- Service History Tracking
- Parts Management
- Technician Management
- Shop Loading
- Reporting & Analytics
- DMS Integration
🎯 Key Differentiators
- ONE Platform provides a fully integrated, cloud-based system.
- Exclusive or preferred provider for many leading OEMs.
- Integration with Mitchell 1 repair information and Snap-on parts catalog.
Unique Value: Delivers a unified platform that manages the entire service lifecycle, enhancing customer experience and dealership profitability through deep OEM and third-party integrations.
🎯 Use Cases (3)
✅ Best For
- Streamlining repair order write-ups
- Increasing service department efficiency and profitability
💡 Check With Vendor
Verify these considerations match your specific requirements:
- Independent repair shops without OEM-specific service requirements
🏆 Alternatives
Focuses heavily on a seamless, end-to-end workflow within a single platform, reducing the need for multiple bolt-on solutions.
💻 Platforms
🔌 Integrations
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (Varies tier)
💰 Pricing
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