Identifix
Vehicle Service Pros
Overview
Identifix provides a range of solutions for auto repair shops, including their flagship Direct-Hit online tool, which offers a large database of vehicle diagnostics and repair information. They also offer the Identifix Shop Manager, a solution designed to improve repair order and shop management processes to increase shop efficiencies.
✨ Key Features
- Direct-Hit auto repair information
- Identifix Shop Manager
- Technician-to-technician support (Direct-Help)
- Factory Scheduled Maintenance plans
- OEM service & repair information
🎯 Key Differentiators
- A large database of technician-submitted confirmed fixes and a live Direct-Help hotline.
Unique Value: Provides a reliable database of experience-based information for what breaks on vehicles and how to fix it.
🎯 Use Cases (1)
✅ Best For
- Diagnosing and repairing vehicles
- Managing shop operations and repair orders
💡 Check With Vendor
Verify these considerations match your specific requirements:
- NA
🏆 Alternatives
Offers a unique combination of OEM information and a vast database of real-world, confirmed fixes from other technicians.
💻 Platforms
🛟 Support Options
- ✓ Email Support
- ✓ Phone Support
- ✓ Dedicated Support (NA tier)
💰 Pricing
Free tier: NA
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