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Oracle Service Contracts

Manage service agreements and warranties.

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Overview

Oracle Service Contracts is part of the Oracle E-Business Suite and Oracle Fusion Cloud Applications. It provides a complete solution for authoring and managing service contracts, including warranties, extended warranties, and subscription-based services. The platform helps businesses standardize their service offerings, ensure compliance, and maximize service revenue.

✨ Key Features

  • Contract Authoring and Execution
  • Warranty and Extended Warranty Management
  • Usage and Subscription-Based Services
  • Automated Renewals
  • Service Entitlement Verification
  • Integration with Oracle E-Business Suite and Cloud Applications

🎯 Key Differentiators

  • Seamless integration with the Oracle ecosystem
  • Strong capabilities for managing complex service level agreements
  • Robust features for subscription and usage-based services

Unique Value: Provides a fully integrated solution for managing the entire service contract lifecycle for businesses running on Oracle's enterprise applications.

🎯 Use Cases (3)

Companies using Oracle applications for their core business processes. Organizations that sell complex service agreements and extended warranties. Businesses in manufacturing, high-tech, and telecommunications.

✅ Best For

  • Comprehensive management of service contracts and warranties for enterprises using Oracle's application suite.

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Small businesses not using Oracle's enterprise applications.
  • Companies looking for a simple, standalone warranty claims tool.

🏆 Alternatives

SAP Warranty Management Salesforce Service Cloud Pegasystems

Offers deeper integration with Oracle's financial, manufacturing, and supply chain applications compared to third-party solutions.

💻 Platforms

Web

🔌 Integrations

Oracle E-Business Suite Oracle Fusion Cloud Applications Oracle Order Management Oracle Install Base

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Varies tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ ISO 27001 ✓ SSO ✓ SOC 1 ✓ SOC 2 ✓ ISO 27001 ✓ PCI DSS

💰 Pricing

Contact for pricing

Free tier: NA

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