Podium

The all-in-one platform to power your business.

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Overview

Podium is a versatile platform that helps businesses manage their online reputation, communicate with customers, and generate leads. While not exclusively an automotive CRM, Podium is widely used by dealerships for its powerful communication and marketing tools. The platform allows dealers to send review invitations, manage text message conversations, and capture leads from their website, all from a single inbox.

✨ Key Features

  • Reviews
  • Messaging (Text, Webchat)
  • Phones
  • Payments
  • AI BDC

🎯 Key Differentiators

  • All-in-one communication and marketing platform
  • Strong focus on online reviews and text message marketing
  • AI-powered BDC for lead conversion

Unique Value: Podium helps dealerships to modernize their customer communication and marketing, leading to a better customer experience and more sales.

🎯 Use Cases (3)

Franchise dealerships Independent dealerships Service centers

✅ Best For

  • Improving online reputation by generating more positive reviews
  • Streamlining customer communication with a unified messaging inbox

💡 Check With Vendor

Verify these considerations match your specific requirements:

  • Dealerships looking for a full-featured CRM with inventory and sales pipeline management

🏆 Alternatives

Birdeye Gubagoo CarNow

Compared to traditional automotive CRMs, Podium offers a more focused and powerful solution for managing online reputation and customer communication.

💻 Platforms

Web iOS Android

🔌 Integrations

Major DMS and CRM systems Google Facebook

🛟 Support Options

  • ✓ Email Support
  • ✓ Live Chat
  • ✓ Phone Support
  • ✓ Dedicated Support (Available tier)

🔒 Compliance & Security

✓ SOC 2 ✓ HIPAA ✓ BAA Available ✓ GDPR ✓ SSO ✓ SOC 2 Type II

💰 Pricing

$249.00/mo

✓ 14-day free trial

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