Salesforce Nonprofit Cloud
The world's #1 AI CRM, reimagined for your nonprofit.
Overview
Salesforce Nonprofit Cloud is a comprehensive suite of tools built on the Salesforce platform, tailored for the needs of nonprofit organizations. It helps nonprofits manage their relationships with donors, volunteers, and beneficiaries, track fundraising efforts, manage programs, and analyze their impact. It leverages the core Salesforce CRM capabilities and extends them with nonprofit-specific data models and features.
āØ Key Features
- Fundraising and Grant Management
- Program Management
- Marketing and Engagement Journeys
- Case Management
- Reporting and Analytics (Einstein AI)
- Extensive Customization
šÆ Key Differentiators
- Extreme flexibility and customization.
- Vast ecosystem of third-party apps and consultants.
- Leverages Salesforce's leading AI and analytics capabilities.
Unique Value: Provides a single, unified platform that can be customized to manage every aspect of a nonprofit's operations, from fundraising to program delivery.
šÆ Use Cases (5)
ā Best For
- Scaling fundraising operations for international NGOs.
- Managing complex program delivery for social service organizations.
š” Check With Vendor
Verify these considerations match your specific requirements:
- Organizations without dedicated IT staff or a Salesforce administrator.
- Small nonprofits needing a simple, low-cost solution.
š Alternatives
Offers unparalleled customization and scalability compared to all-in-one nonprofit CRMs, but requires more technical expertise to implement and maintain.
š» Platforms
ā Offline Mode Available
š Integrations
š Support Options
- ā Email Support
- ā Live Chat
- ā Phone Support
- ā Dedicated Support (Premier Success Plans tier)
š Compliance & Security
š° Pricing
ā 30-day free trial
Free tier: Power of Us program offers 10 free subscriptions for eligible nonprofits.
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